Contact MagicTicket

Last updated: v2026-04-20 · Operated by DigiDom Advanced Technology

We’re a small team and read every message. The fastest path usually depends on what you’re asking — pick whichever applies below.

Product support

If you’re a Workspace member having trouble with the product, the quickest way is to open a ticket inside your own Workspace — your team will see it. If your Workspace itself is broken (you can’t sign in, billing won’t resolve, an invite isn’t arriving), email support@magicticket.help with a description of what you’re seeing.

Privacy & data requests

For access, correction, export, or deletion of personal data, or for any other privacy-related question covered by our Privacy Policy, email privacy@magicticket.help. We respond within 30 days (sooner where required by law). Please include the email address on your account so we can verify the request.

Security disclosures

Found a vulnerability? We appreciate responsible disclosure — email security@magicticket.help with steps to reproduce. We’ll acknowledge within 5 business days and keep you posted as we investigate. Please do not share details publicly until we’ve had a chance to address the issue.

Legal notices

For service of process and other formal legal notices, mail to:

DigiDom Advanced Technology
Attn: Legal
[STREET ADDRESS]
[CITY, STATE ZIP]

Or email legal@magicticket.help — please include a paper copy via mail for anything time-sensitive.

Sales & partnerships

Considering MagicTicket for your team or interested in a partnership? Email hello@magicticket.help and tell us a bit about your situation.