Simple pricing for tech support that just works

Whether you run a help desk for one office or many sites—same inbox, same plans. Start a 3-day free trial — no credit card required. Pick a plan when you're ready. Cancel anytime.

Beta
Introductory pricing

You're in early — welcome to founding-team rates

MagicTicket is in beta. These tiers are introductory: a straightforward way to get a calm support desk without enterprise bloat. Help us polish the product — the teams who join now get honest pricing and a direct line to what we build next.

  • Early-adopter rates
  • Full product on every plan
  • Cancel anytime
  • Your feedback shapes the roadmap

Plans and prices may change before general availability. What you pay is locked in for your subscription period — see our Terms and refund policy.

Live GPS maps

Vessel & vehicle tracking — not just for ships

Peplink + Starlink live maps for vessels, vehicles, and mobile sites. Team includes one tracked asset worldwide; Business covers a fleet of ten.

  • Team — 1 vessel or vehicle tracked worldwide
  • Business — up to 10 tracked assets (fleet)
How live tracking works
Solo
Starter$19/mo
Solo operator answering tickets.
  • 1 staff seat (admins or agents)
  • 250 customers
  • Live GPS tracking — custom add-on
  • Full ticket inbox + replies
  • MagicAI summary on every ticket
  • Manual ✨ MagicAI suggestions
  • Email notifications
Most teams pick this
Team$49/mo
Small team sharing an inbox.
  • 3 staff seats (admins or agents)
  • 500 customers
  • 1 vessel or vehicle tracked worldwide
  • MagicAI auto-reply on customer messages
  • Internal notes + handoffs
  • Email notifications
For bigger teams
Business$149/mo
Full-size support team.
  • 10 staff seats (admins or agents)
  • Unlimited customers
  • Up to 10 vessels or vehicles tracked worldwide
  • MagicAI auto-reply on customer messages
  • Priority support
  • Advanced features (rolling out)

All plans include the full feature set: ticket inbox, customer reply portal, internal staff notes, and email notifications. Live GPS maps for vessels and vehicles are included on Team and Business (see plan cards). Curious how plans and seats work, or what MagicAI actually does on a ticket? Read how MagicTicket works — no signup required. For volume pricing, hello@magicticket.help or see the full contact list.

By subscribing you agree to MagicTicket’s Terms of Service and refund & cancellation policy. Subscriptions renew monthly until cancelled.

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